Under the Sea Swim School Ltd Privacy Policy

Our contact details

Name: Under the Sea Swim School Ltd

Address: The Olde Corn Mill, Tennyson Street, Burnley, BB10 2JB

Phone Number: 07985775961

Website: www.undertheseaonline.com

The type of personal information we collect

We currently collect and process the following information:

• Personal identifiers, contacts and characteristics
• Children’s names, date of birth and any known medical conditions relevant to swimming

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

• To be able to enrol your child into swimming lessons provided by our learn to swim program.

We use the information that you have given us in order to:

• Contact you in the event of lesson cancellation if situations arise outside of our control such as staff illness, or plant breakdown.
• Provide details of your child’s swimming lesson such as course dates, payment dates and reminders.

We may share this information with your child’s swimming instructor.

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

We have a legitimate interest.

How we store your personal information

Your information is securely stored.

We keep names and contact details until the day of your child’s final swimming lesson at Swim School (Lancashire) Ltd. We will then dispose of all your information by destroying all paper documents and deleting your details from our computer system that have been stored about you and your child.

Your data protection rights

Under data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal information.

Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at martin@undertheseaonline.co.uk, 07985775961 and or Under the Sea Swim School Ltd, The Olde Corn Mill, Tennyson Street, Burnley, BB10 2JB.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at Under the Sea Swim School Ltd, The Olde Corn Mill, Tennyson Street, Burnley, BB10 2JB or martin@undertheseaonline.co.uk

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk